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RE: Need to vent - taken advantage of by Sears Appliance Repair
Julie, I didn't read his post that way. I think he said that his wife called Sears to have them repair the freezer and she was (tricked) into buying the service warranty contract when she called.
correct - she was told the only way to have them look at it was to pre-pay the $251 (which was misleading). Please understand this is what they told her when she called to schedule a service call, the refridgerator is already 4 years old. We don't purchase extended warrantees on anything. The warranty charges were reversed and we were charged $225 instead for the service.
My issues are:
1) they charged us $225 for a total of 10 mins work with $14 in parts
2) they would not do any follow up to confirm that the charges were correct or incorrect - they said we had to do that ourselves
I am not unreasonable, and I know service costs money. But $211 for service for 10 total mins of diagnosis and labor by a service tech is unreasonable.
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onasafari
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04/30/08 09:17pm |
Around the Campfire
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RE: Need to vent - taken advantage of by Sears Appliance Repair
When K-Mart bought Sears, you should have figured on everything going downhill.
K-Mart is now on my boycott list too ;-)
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onasafari
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04/30/08 08:02pm |
Around the Campfire
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Need to vent - taken advantage of by Sears Appliance Repair
Wow – I think I really got railed by Sears Appliance Service this weekend and need to vent my frustration.
We have a rental home that we lease out in Maricopa, AZ. Our tenants called the other day to let us know that the freezer was leaking some water. My wife called and had Sears Appliance Service handle the repair. Someone ripped her off by selling her some kind of warrantee for $251. I think they tricked her. My tenant, whom I get along very well with, called me and said they were there a grand total of 10 minutes. When I told him how much Sears charged us he about fell on the floor.
Well today we decided to call Sears. After close to 2 hours of calls (everyone pointing fingers at others there and numerous transfers and retelling the story) they said they would cancel the agreement. Wow finally a resolution I think. But then they told us that the actual service call was for $225 for ($14.83 for parts and the rest labor/service fee). So even though they were willing to cancel the fee the actual charges were almost the same as the rip-off warrantee. They basically put a heat probe in and thawed an area which freed up the drain. A simple defrost would have solved the problem.
We ultimately spoke with a customer service manager that refused to even look into the matter for us. He was only willing to give us the local shop's number to call them ourselves. They would make no inquiries or adjustments whatsoever.
We chose Sears because we thought they would back us up if anything happened like this. We were to the point, but not rude with the customer service manager. He eventually hung up on us. The service tech turned in that he was there for 45 minutes. This is a smaller town and they spend 2 days a week doing calls there, so there is no way there was 35 mins of drive time.
Sears is now on my boycott list. No more tools - no more appliances - nothing. What happened to this store that my Dad and my Grandpa used to swear by? Where is customer service these days?
edit - please note that the "warranty" was sold to my wife when she called for a service repair on a 4 year old refridgerator. It was not represented to her as a warranty, but rather a "required pre-pay fee" in order to do the work. The warranty fee was reversed. My beef with sears is an unreasonable charge of $211 labor charges for 10 mins of work and the unwillingness of customer service to investigate what we felt were unreasonable charges and confirm that we were billed correctly.
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onasafari
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04/30/08 07:50pm |
Around the Campfire
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RE: Picture posting thread...anyone into it?
onasafari, Where's the fish?
http://i20.photobucket.com/albums/b203/a-zdistributors/DSC04094.jpg
yeah buddy, at's what I'm talkin' 'bout.
very nice. Did you get many?
Only 5 this time - a front came through and really slowed the bite. The Crappie get pretty big here in AZ. Here's one I got 2 weeks ago (along with 42 of his friends - between 2 of us). It was almost 17" long.
http://i20.photobucket.com/albums/b203/a-zdistributors/bigcrappie1.jpg
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onasafari
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04/21/08 04:29pm |
Around the Campfire
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RE: Picture posting thread...anyone into it?
onasafari, Where's the fish?
http://i20.photobucket.com/albums/b203/a-zdistributors/DSC04094.jpg
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onasafari
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04/21/08 04:06pm |
Around the Campfire
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RE: Picture posting thread...anyone into it?
I got out this weekend with my fishing club: the Arizona Crappie Assoc. (AZCA). Since I had my boat I decided to just "tent" it for the 2 nights. Here are a few pics at my campsite (Roosevelt Reservoir - Grapevive group site - Coot loop)
Here's my unique look at the moon Saturday evening:
http://i20.photobucket.com/albums/b203/a-zdistributors/rosy042008-3.jpg
http://i20.photobucket.com/albums/b203/a-zdistributors/rosy042008-5.jpg
http://i20.photobucket.com/albums/b203/a-zdistributors/rosy042008-6.jpg
http://i20.photobucket.com/albums/b203/a-zdistributors/rosy042008-7.jpg
http://i20.photobucket.com/albums/b203/a-zdistributors/rosy042008-8.jpg
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onasafari
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04/21/08 10:54am |
Around the Campfire
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RE: Buying used
One of the ways I found used units for sale was to "google" the exact model I was looking for. I searched on "Jayco Eagle 308FBS", and searched on different variations of the model number - stuff came up that I might not have found otherwise. Sometimes I would add a 2004 or 2005 in front of it in my search. Give it a try ;)
edit - also try placing a wanted ad in craigs list. I have done this many times when looking for specific items. Don't place it in the "items wanted" area, rather place it under the heading where folks list their items for sale. Many people go to Craigs List to research how much to sell their item for, or to get a ball park on trade in value. When they see that you are looking for what they are selling, you might get first crack at it (and they may sell it cheap vs. trading it in).
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onasafari
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04/09/08 11:49am |
Travel Trailers
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RE: Sleeping 4 people in a 10x10 tent?
We have had a Eureka "Great Western 10" for about 25 years. I bought it when my wife and I were dating and we still have it. It was our 1st RV and it has seen many a camping trip and vacation. It's seen 4 people and dogs. It makes a great 2nd sleeping room when we go on long trips and invite nephews or our kids friends as well.
I just set it up this morning in the back yard to make sure all was still OK with it. I will be using it for my fishing club's "Crappie Fest" in 2 weeks because I can't tow my trailer and my boat ;-)
http://i20.photobucket.com/albums/b203/a-zdistributors/tent1.jpg
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onasafari
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04/08/08 12:14pm |
Tent Camping
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RE: A new way to camp for us this year
I tried doing the seasonal thing for a year. I finally came to the conclusion that I already have a house and property to take care of! when I go out for a weekend I want to relax! not cut grass water, flowers and clean a camper that been sitting under trees for a few mos.
I won't be doing any grass cutting or watering and my trailer sits outside 12 months a year anyway. Our storage area in Chandler was very dusty so it will be less care/cleaning where we are moving it.
I guess it all depends on the individual park but this one will help us relax. Camping spots pretty much need to be reserved in advance here in AZ unless you are boondocking. I will be set up anytime I want to go and can stay later since I don't have to break down and haul everything home to the storage area.
We'll see how we like it - this season is a test. We can always take the trailer out for a weekend or a vacation if we wanted to go somewhere else.
The convenience, reduction in effort to camp on weekends, and the option of having my camper and my boat in the same place were huge swings for us in favor of going seasonal - it wasn't just the cost.
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onasafari
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04/08/08 08:44am |
Travel Trailers
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RE: A new way to camp for us this year
I would like to find some storage just north of Panama City, Fl. I usually camp in Florida, so my gas mileage would double. On my trip this last weekend, I got 8.3 mpg. I will get over 15 non-towing. Should save $325 a trip (3-4 times a year) less $360 a year storage costs. We have the exact same trailer. I was surprised that our mileage is so similar.
Hey wow - we even have wives that spell Sherri the same way :B
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onasafari
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04/07/08 09:44pm |
Travel Trailers
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RE: A new way to camp for us this year
I didn't know there was already a post about seasonal camping and I just asked a question about how seasonal sites work (in another forum) If anyone can inform me more on this topic I would greatly appreciate it.
Well, from our looking around there are many options. Some places sell campsites. Some rent/lease. We chose a park that rents the site from April 1st thru Oct 31st for $2000(7 month season). They allow us the option to keep our site or pick a new one when someone moves. If we choose to keep the camper at their park in the off season (5 months), we pay $350 and it stays there on our site thru the winter. Some sites offer free winter storage if you sign for another year, and others stay open all year round. We pay for our electrical usage on a meter. If we want a phone, it's about $20 per month. If we want wi-fi there are options ranging from daily to annual contracts. Many have various amenities. Ours is low key.
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onasafari
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04/07/08 08:19pm |
Travel Trailers
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RE: A new way to camp for us this year
$10 a night for camp fees ????must be nice . We have pay $28-$32 a night
This is National Forest - no hookups - reservation required, etc... You have to sign up early and sometimes it's hard to plan in advance. It may be more like $12 but I was being conservative. A campground with hookups is always north of $20. I was just being overly conservative. We usually do a couple of full weeks too, so 28 days is probably a light estimate as well.
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onasafari
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04/07/08 05:50pm |
Travel Trailers
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RE: A new way to camp for us this year
Here's the way I figure the math - besides convenience, it's cheaper. I am not permitted to keep my trailer at my residence, so I already have storage fees:
new cost:
- 12 months at seasonal site (incl winter)= $2000 + $350 = $2350
old cost:
- 12 months of storage near my house = $110 x 12 = $1320
- Conservative $10/night for a camp fee (no hookups) at 2 nights per stay and that is another $280.
- 1 round trip w/ with my trailer is $118.00 for fuel (@$3.25)
- 1 round trip w/o trailer is $55
- cost to tow is $118 - $55 = $63 x 14 trips = $882
- bonus: I have my fishing boat which I can't tow if I have to pull the trailer.
old cost:
storage = $1320
fuel = $882
Camp fees = $280
total: $2482
new cost: $2350
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onasafari
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04/07/08 05:25pm |
Travel Trailers
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A new way to camp for us this year
Well, I never really thought a bunch about gas milage 'till it got to be well above $3 a gallon. I get 8 mpg towing my Jayco 308FBS with my '07 Tundra through the hills into the rim country where it's much cooler in the hot summers here. It's well over 100 miles to most of the campgrounds we like for weekend trips. Then there is the regular 110+ temps in the valley in the summer (heat kills your camper) and the recent price hike to $110 a month at my storage area.
We finally decided to get a seasonal site this year in the Heber-Overgard area. We pulled the trailer the 146 miles yesterday and got her set up. We're new to this RV campground, so we have to wait for a site to open up back in the trees. Hopefully someone will cancel for this year and the wait won't be too long. We should definately get in the trees by August. We can keep it there from April 1 thru Oct 31 for $2K, and for another $350 we can leave it thru the winter (stored on our site for 5 months).
They have wi-fi and are close to many of the mountain lakes I like to fish. And since the trailer is already set up, there will be little packing and I can pull my boat up when I want. The cool thing about the site is that it is huge. Plenty of room for my truck, the boat, and even a visitor or two :)
http://i20.photobucket.com/albums/b203/a-zdistributors/DSC04134.jpg
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onasafari
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04/07/08 03:23pm |
Travel Trailers
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RE: The Stanley Cup
Go Avs!!!
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onasafari
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04/07/08 02:58pm |
Around the Campfire
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RE: Picture posting thread...anyone into it?
Went fishing to San Carlos on friday with my buddy Dean. It's east southest of Globe, AZ. We caught close to 50 with 5-6 like this one:
http://i20.photobucket.com/albums/b203/a-zdistributors/bigcrappie1.jpg
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onasafari
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04/06/08 10:12pm |
Around the Campfire
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RE: Picture posting thread...anyone into it?
Crappie anyone? We grow them big here in AZ
Roosevelt Reservoir 3/20/08
http://i20.photobucket.com/albums/b203/a-zdistributors/DSC04094.jpg
http://i20.photobucket.com/albums/b203/a-zdistributors/DSC04080.jpg
http://i20.photobucket.com/albums/b203/a-zdistributors/DSC04091.jpg
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onasafari
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03/22/08 05:42pm |
Around the Campfire
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RE: Am I the only one with spring fever?
I didnt see any fishing rods in there....NOW i have cabin fever...thanks alot.
They are in the upright rod holders attached to each side of the bulkhead (out of the picture). All 6 of them ;)
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onasafari
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02/25/08 08:23pm |
Travel Trailers
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RE: Am I the only one with spring fever?
We're taking our Jayco TT up to Heber, AZ ~ April 1st to our new seasonal site called "Elk Pines" and it will stay there thru October.
I can't wait to get our new aluminum Crestliner fishing boat out on some of those lakes up on the rim and to just kick back in the pines. It will be a great escape from the summer heat here in the valley.
We have had the boat out already for a few test runs - here's a few pics of Saguaro Reservoir a few weeks ago. My son Taylor is at the helm.
http://i20.photobucket.com/albums/b203/a-zdistributors/DSC04013.jpg
http://i20.photobucket.com/albums/b203/a-zdistributors/DSC04012.jpg
http://i20.photobucket.com/albums/b203/a-zdistributors/DSC04005.jpg
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onasafari
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02/25/08 08:03am |
Travel Trailers
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RE: Most popular U.S. sport ? Why?
Hockey is our favorite - but we all fish here!!!
My son with the AZ State trophy last season - hopefully we're a week away from another one!!!
http://i20.photobucket.com/albums/b203/a-zdistributors/DSC03008.jpg
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onasafari
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02/02/08 10:18pm |
Around the Campfire
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